Coronavirus (COVID-19)

Coronavirus COVID-19

Useful links:

As of 17 March 2020

In light of the ongoing COVID-19 situation, Brackley Medical Centre is following advice from NHS England and moving to a total telephone triage system. This is designed to reduce the number of people physically attending the surgery to protect staff and patients from COVID-19.

Emergency Appointments

The Urgent Access Clinic (Walk in Service at Brackley Health Centre) is CLOSED, and will remain closed until further notice.

If you have symptoms associated with coronavirus including a new continuous cough, or a high temperature, or you have a reduced sense of taste or smell you are advised to stay at home for 7 days.

Do not book a GP appointment or attend your GP practice. If you live with other people, they should also stay at home for at least 14 days, to avoid spreading the infection outside the home.

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 

Only call 111 direct if you are advised to do so by the online service or cannot go online. 

For the latest COVID-19 advice please visit

Please note, if you are found to have misled a member of staff regarding these symptoms, or are not self isolating appropriately, you will be asked to leave the surgery immediately, and you may face a fine of £1000 under the Health Protection (Coronavirus) Regulation 2020.

If you need to speak to a doctor for a NEW, URGENT medical problem and do NOT have COVID-19 symptoms please call the surgery on 01280 702436

DO NOT attend the surgery unless you are asked to do so and please wear a face covering

You will be added to a telephone list and contacted during the course of the day by a clinician.

Please be available to answer your phone.

The majority of problems will be dealt with over the phone. If you need a prescription it will be sent to a pharmacy electronically so you can collect it. If you need a sick note it will be posted or emailed to you.

For patients who need a face to face assessment your clinician will give you information about what to do next. We ask that, unless you need help attending the surgery, or you are bringing a child for an appointment you attend ALONE.

Absence From Work For Coronavirus You DO NOT Need to Contact Your GP

As per the GOV.UK website:


"By law, medical evidence is not required for the first 7 days of sickness. After 7 days, it is for the employer to determine what evidence they require, if any, from the employee. This does not need to be fit note (Med 3 form) issued by a GP or other doctor.

Employees may be advised to isolate themselves and not to work in contact with other people by NHS 111 or PHE if they are a carrier of, or have been in contact with, an infectious or contagious disease, such as COVID-19.

We strongly suggest that employers use their discretion around the need for medical evidence for a period of absence where an employee is advised to stay at home due to suspected COVID-19, in accordance with the public health advice being issued by the government."


Please speak to your employer about absence.

Respiratory Rescue Packs

The CCG Prescribing team have been made aware of posts on social media telling patients with asthma and COPD to ask for rescue packs. 

The advice from the prescribing team is that patients who have not previously had rescue packs should not have them issued for the following reasons: 

  • In patients with COVID – 19 infection we are not aware of any evidence of benefit from early prescription of steroids 
  • As COVID – 19 is a virus, antibiotics will not be of any benefit.
  • GP practices and pharmacies are already working at capacity, additional requests for prescriptions for the ‘worried well’ cannot be supported. 
  • We need to protect the medicines supply chain. 
  • The best way for ‘at risk’ patients to protect themselves is to self – isolate as per government guidelines. 
  • Patients who develop severe symptoms should use the NHS 111 online coronavirus service. Self-treating at home may delay appropriate treatment. 

 COPD patient who are at risk of exacerbation should have a rescue pack on repeat already 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website