FLU JAB SCAM
NHS England have been alerted to an issue whereby a patient appears to have been the victim of a scam relating to flu jabs.
The patient was contacted over the phone by a person reporting to be a GP working at their local GP practice and that, for a fee, the GP could attend their home to administer their flu jab. Unfortunately the patient gave out their bank account details and has sadly suffered a financial loss.
If someone claiming to be from the NHS or your GP Surgery contacts you by phone and asks for a payment, please be aware they could be a criminal trying to trick you. The surgery would never ask for fees for home visits. If you receive such a call could we please advise you not to share bank account details or other financial information and terminate the call. Could you then please contact Anna Hicks at the surgery on 01280 702436 and advise her of the call. We can then notify NHS England.
Flu clinics start on Saturday 5th October. Please see our Services page for full details.
Share your feedback to improve Northamptonshire Adult Social Services
Northamptonshire Adult Social Services and Healthwatch Northamptonshire want to know about your experiences of adult social care.
Northamptonshire Adult Social Services (NASS) are looking at how they can improve the way they provide adult social care to better suit the people who need it. They are looking for ways to make sure that their customers are at the centre of their work and want to provide a service that makes sense to you as well as speed up some of their processes. In order to achieve this they have asked Healthwatch Northamptonshire to carry out a short, independent survey to gather people’s views to inform these changes.
They are looking for people with current or recent (within the last two years) experience of adult social care services, including family and friends who care for people who have received social care, to share their experiences. They can do this by completing our survey, available online at www.surveymonkey.co.uk/r/HWNNASS by 31 October 2019.
They can also provide paper surveys or visit groups to collect feedback, email firstname.lastname@example.org or phone 0300 002 0010 for more details.
Diabetic Eye Screening
Do you have Diabetes? Are you aged 12 or above?
If you can answer yes to both questions, you are eligible for a free NHS diabetic eye screening appointment.
If you have diabetes and you haven’t had an NHS eye screening appointment in the last year contact the screening department now to arrange an appointment at one of the local clinics. Eye screening is an important part of your diabetes care and looks for small changes at the back of the eye. If left untreated these changes can lead to sight loss.
To book an appointment call the Diabetic Eye Screening Programme on: 0300 555 6789 Option 1
Your local clinics are: Brackley, Towcester and Northampton
AAA Screening Programme
This is a free NHS service and provides screening for men over 65 years of age for Abdominal Aortic Aneurysms
To request a scan or for more information:
Telephone: 01604 523276
Polite Parking Notice
Could we please ask patients to be respectful of residents’ driveways when parking to use the surgery.
We are aware that parking is limited in the surgery car park and that parking on the road may be a necessity but we would ask patients not to park in front of drop curbs or other residents’ driveways.
Thank you for your co-operation
Brackley Medical Centre
Volunteer Drivers Needed
At South Northants Volunteer Bureau we urgently need volunteer car drivers especially in Brackley. We have over 395 active passengers living in the town who are primarily elderly people who find it difficult to get to essential medical or social care.
Our service is very popular with new passengers wanting to register on a daily basis. Unfortunately due to a shortage of drivers we have to put new passengers on a waiting list until we are in a position where we have more drivers and can fulfil any medical journeys that are required.
The Brackley Area Volunteer Car Service is managed by SNVB and the service helps those from Brackley and surrounding villages. Volunteer car drivers are paid mileage allowance and the voluntary role is totally flexible, with drivers choosing which journeys they would like to do, when and how often.
If you feel that you would be able to support this recruitment drive in anyway or if you would like anymore information then please do not hesitate to contact me.
Market House Courtyard
Tel: 01280 841250
Fax: 01280 704284
South Northants Hearing Advisory Service
South Northants Hearing Advisory Service provides free basic NHS hearing aid maintenance and batteries together with advice, information and practical support covering all aspects of hearing loss.
Each month, their friendly, trained Hearing Advisor will visit Brackley Library and Towcester Medical Centre. You don't have to be a patient at Brackley Medical Centre or Towcester Medical Centre to access the service we offer there.
Dates for 2019 -
Brackley Library 10.30-12.00
Weds 31st July
Weds 21st August
Monday 30th September
Weds 16th October
Fri 29th November
If you are a carer or family member, we can help with family/residents NHS hearing aids – just bring the hearing aid along with their Hearing Aid Battery Book.
The sessions are ‘Drop-In’ with no appointment necessary. At busy times, you may be asked to take a number to be seen in turn.
This pilot scheme is supported by NHS Audiology at Northampton and Central Milton Keynes, and is represented at the South Northants NHS Local Engagement Group.
Hearing Advisory Service also covers Bedfordshire, Hertfordshire, West Essex and Suffolk, and is a Registered Charity No. 1063430. www.hhas.org.uk
Missed Appointments in September 2019
Last month (September) the following appointments were wasted and the time lost =
Nurse Time lost = 18 Hours
GP Time Lost = 15 Hours
GP Appointments wasted = 89
Total BMC Surgery Time Lost in June = 33 Hours
Other Service Providers appointments wasted = 38
Other Service Providers Time Lost = 9 Hours
This wasted a total of 42 hours of time, so please ring to cancel your appointment if you cannot make it. Appointments can also be cancelled online if you have registered with System 1. We can send text messages to you to remind you of your appointments, please check with reception we have your latest mobile telephone number.
Blood Pressure Machine
We have invested in a ‘Do it yourself’ blood pressure machine which you will find situated in the main entrance to the surgery.
You are free to use this machine at any time and it would be extremely helpful if you were to take your blood pressure prior to seeing the GP or Nurse for your appointment. Take your slip to the clinician you are seeing and they will update your records. This will save time in your appointment.
If you are not seeing a clinician then hand your printed result to a receptionist so they can record your name and pass the information to a clinician for updating.
With the approval of a nurse or GP you may use this to record your blood pressure and attend at a time to suit you with no waiting times. Random checks are always acceptable and if you have any questions a receptionist will be happy to help you.